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There is no shortage of solar software. There is a shortage of software that manages the whole solar business — not just design, not just invoicing, but the full job lifecycle from lead to certificate.
A post-install customer check-in is standard. Sending someone to actually look at the work is not. Here's what happened when Rodney's install manager went out to inspect a job , and why it changed how he ran quality control permanently.
What's a fair solar deposit in Australia, what does ACL say about refunds, and what red flags should you watch for before signing?
How Australian solar installers can manage warranty callbacks and CEC defect rectification jobs with a proper audit trail.
Every brand claims a great warranty. The ones worth stocking can tell you exactly how many claims they've had, what the process looks like, and how long it takes. Here's what to ask before you lock in a product.
Referrals from happy customers are the cheapest, highest-converting lead source a solar business has. Most installers never build a system to generate them. Here's how to do it without it feeling like a favour-ask.
Any solar company can give you five stories about jobs that went perfectly. The ones worth trusting are the ones who can tell you exactly what happened when things went wrong , and what they did about it.
Pylon for design. ServiceM8 for jobs. Xero for money. Most Australian solar install businesses use all three , and re-enter data between each one. Here is what that costs and why the gap exists.
Hundreds of Australian solar businesses are migrating from PVsell to OpenSolar right now. OpenSolar is an excellent design tool. But it is not a CRM, and it does not lodge STCs. This article explains the gap and what a purpose-built workflow looks like.
Pylon testimonials cite '2 minutes to punch out a proposal' as a reason to switch. Speed matters. But a quote that's fast and wrong costs more than a quote that's slow and right. Here is how to get both.
The most common complaint about solar field software in Australia is that it only runs on iPhone. Your subcontractors use Android. Here is why that gap exists and what it means for your business.
Everyone calls STCs a rebate. They are not. Here is how the small-scale certificate scheme actually works, and why understanding the real mechanism protects your cashflow.
Most solar installers lose jobs not on price but on response time. Here is what the data says about speed to quote and how to build a process that responds before competitors even call back.
Subcontractors make a solar install business scalable. They also introduce every type of communication and scheduling problem that slows jobs down. Here is how to run subbies without the chaos.